Our Services

We offer Cost-Effective Services

EDM-System offers the following services:

• Microsoft Dynamics CRM Consulting

  Our team of expert Microsoft Certified Consultants can work with you to determine a solution that is the perfect fit for your business. We have extensive experience in architecting flexible solutions and you can always trust us to give the right advice. We can be engaged during any phase of the project for minimum interruption and maximum results.

• Microsoft Dynamics CRM Licensing

  As a Microsoft Partner, EDM-Systems can provide you with expert advice regarding your Microsoft Dynamics CRM licensing. We can provide a cost analysis for both the On-Premise or Online versions and help you choose the path that is the most cost effective. We can also provide valuable information on upgrades from any of the previous versions.

• Microsoft Dynamics CRM Customization

  We, at EDM-Systems, understand that each industry has its own unique requirements that might not be addressed by the standard implementation of Microsoft Dynamics CRM. Our team of Microsoft Certified Consultants can work with you to collect all necessary requirements and customize Microsoft Dynamics CRM to adhere to your specific needs. We can create custom entities, establish custom relationships, write custom plug-ins and workflows, or create custom ASP.NET web forms that seamlessly integrate with Dynamics CRM to achieve things that were previously not possible. We can also integrate Microsoft Dynamics CRM with external applications and develop custom communication links.

• Microsoft Dynamics CRM Implementation

  Are you thinking about implementing Microsoft Dynamics CRM? If so, we can help you deploy Dynamics CRM. We can then fine tune your servers so you get the best performance possible. We can also help you deploy the Outlook plugin so your users can access Microsoft Dynamics CRM directly from Outlook.

• SharePoint Integration

  Unleash the power of Microsoft SharePoint to manage your documents. We can customize your SharePoint integration with Microsoft Dynamics CRM and enable advanced features like full metadata search.

• Custom Portals

  When the requirements call for the secure publication of Dynamics CRM fields or forms to the web, we can architect and develop custom web portals using Microsoft’s ASP.NET that are fully integrated with Microsoft Dynamics CRM.

• Custom Reports and Dashboards

  Using Microsoft SQL Reporting Services, we can create custom reports that display areas of interest in an easy to understand, graphical manner. We can also create executive dashboards, which display key performance indicators that corporate officers need to get the big picture and enable them to effectively run the enterprise.

• Data Migration

  Are you thinking of implementing Microsoft Dynamics CRM but afraid of losing your legacy data? No problem! We can help you import your data from many external systems such as SalesForce, Lotus Notes, Microsoft Excel, Microsoft Access, Custom Applications or Microsoft SQL Server.

• Upgrades

  EDM-Systems can help you with your Dynamics CRM upgrades. We can provide licensing information as well as perform the upgrade. We will give you a report outlining all the risks associated with the upgrade to help you make the right decision for your business.

• Full xRM solutions

  EDM-Systems can help you architect and develop your own xRM solution. xRM stands for anything Relationship Management and we can help you achieve your dream. We can do all the preliminary studies and come up with the right architecture that fully satisfies your requirements. We can then develop the solution and upon successful delivery, help with training your users.